At Suri Adélie, we’re passionate about delivering high-quality products that bring joy to your everyday life. Each item is created with care, and while we do not offer returns or exchanges for changes of mind, we’re here to help if something goes wrong.
If your item arrives damaged or with a defect, simply reach out to us within 30 days, and share a clear photo of the issue. We’ll be happy to replace the product or offer a refund.
A few details to keep in mind:
- Refunds are processed to your original payment method.
- If you have multiple items, please document each defective or damaged product.
- We’re unable to accept returns for the wrong size, color, or design selected at checkout.
We’re grateful for your trust in Suri Adélie and are committed to making things right when needed!
Need help?
Contact us at hello@suriadelie.com for questions related to refunds and returns.